pk770's Privacy Policy
A complete and transparent account of how pk770 collects, stores, uses, and protects your personal information.
Introduction & Purpose
pk770 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users' personal information. This Privacy Policy ("Policy") explains what information pk770 collects, why it is collected, how it is used, and how that information is kept safe.
This Policy applies to pk770's website, mobile-optimized platform, and all associated services. By using our platform, you are considered to have consented to the terms described in this Policy. If you disagree with any part of this Policy, please stop using our services and contact us.
pk770 never sells your personal information to third parties. Information is used solely for the purpose of improving service quality and maintaining security.
What Types of Information We Collect
pk770 may collect the following types of information to operate its services smoothly:
2.1 Information You Provide Directly
Information you voluntarily provide when creating an account or using our services:
- Full name and date of birth (for age verification)
- Email address and contact details
- Documents required for identity verification (national ID card or passport)
- Information related to financial transactions (bKash, Nagad, Rocket, Upay, or bank account details)
- Username and password created by the user
2.2 Automatically Collected Information
Information collected automatically while using our platform includes:
- IP address and device information (operating system, browser version)
- Activity logs on the platform — login times, game session duration, betting history
- Information obtained through cookies and similar tracking technologies
- Referral sources and navigation patterns
2.3 Information Received from Third Parties
In some cases we may receive information from third parties, such as:
- Transaction confirmation data from payment processing services
- Confirmations received from identity verification providers
- Alert signals received from fraud prevention agencies
Purposes of Data Use
pk770 uses collected information for the following legitimate purposes:
Account Management
Information is used to create, verify, and secure your account and to ensure continuity of service.
Financial Transactions
To process deposits, withdrawals, and bonuses, and to comply with anti-money laundering regulations.
Customer Support
To properly resolve your complaints and questions and to maintain support history.
Service Improvement
To improve the user experience, add new features, and enhance platform performance.
3.1 Ensuring Responsible Gaming
We use information about your gaming activity to identify potentially risky behaviour and may activate responsible gaming tools. This process is intended for your protection and to help maintain healthy gaming habits. For more details, visit our Responsible Gaming page.
3.2 Age Verification
pk770's services are available only to those aged 21 and above. Verifying age at the time of account registration is our legal obligation. Information provided for this purpose is not used for any other purpose.
Data Storage & Security
4.1 Security Measures
pk770 uses industry-standard security technology to protect your information. SSL encryption is active on our platform, securing all communication between your browser and our servers. We also take the following measures:
- All sensitive information is stored in encrypted form
- Regular security audits and vulnerability assessments are conducted
- Only authorised personnel are granted access to data through access control systems
- Automated monitoring systems are active to detect unusual activity
- Two-Factor Authentication is available
4.2 Data Retention Period
Your information is retained only for as long as there is a legitimate purpose for its use or as required to comply with applicable law. Even after an account is closed, certain information may be retained for a specified period under financial regulations and Anti-Money Laundering (AML) rules.
In the event of a security incident or data breach, pk770 will notify affected users as quickly as possible and will take the necessary remedial steps.
Disclosure of Information to Third Parties
pk770 never sells or rents your personal information. Information may be disclosed in the following limited circumstances:
5.1 Service Providers
The minimum necessary information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer services), identity verification, and maintenance of technical infrastructure. These parties may use the information only to perform specified functions and are bound by confidentiality agreements.
5.2 Legal Obligations
Information may be disclosed under government or judicial orders, or in response to lawful requests from law enforcement agencies. In such circumstances we provide only the information legally required.
5.3 For Your Protection
Information may be exchanged with relevant authorities to prevent fraud, identity theft, or any other unlawful activity.
Cookies & Tracking Technologies
The pk770 website uses cookies and similar technologies. Cookies are small text files stored on your device that help our platform function more smoothly.
6.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences and deliver a personalised experience.
- Analytics Cookies: Used to analyse and improve platform usage. These do not collect personally identifiable information.
6.2 Cookie Controls
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features of our platform to not work correctly.
Your Data Rights
As a pk770 user, you have the following rights:
Right to Access
You have the right to request information about what data we hold about you.
Right to Rectification
If there is an error in your information, you may request that it be corrected.
Right to Erasure
Where there is no legal obligation to retain it, you may request that your personal information be deleted.
Right to Restrict Processing
The right to request that processing of your information be restricted in certain circumstances.
Right to Data Portability
You may request to receive your personal information in a structured format.
Right to Object
You have the right to object to the processing of your information for specific purposes.
To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable time in accordance with regulatory guidelines.
Protection of Minors
pk770's services are exclusively for adults — only those aged 21 and above may use this platform. We do not knowingly collect personal information from anyone under the age of 21.
If it comes to our attention that a minor has provided us with information, we will immediately delete that information and close the associated account. If a guardian believes their child has registered on our platform, please contact us.
Policy Changes & Updates
pk770 reserves the right to change or update this Privacy Policy from time to time. For any significant changes, we will post a notice on the platform and the "Last Updated" date at the top of the Policy will be revised.
Continuing to use the platform after changes have been made means you consent to the updated Policy. We therefore recommend checking this page regularly.
For significant changes, we will attempt to send a notification to your registered email address. To ensure this, it is important that your account has an active and correct email address.
Contact Us
If you have any questions, feedback, or requests regarding this Privacy Policy, please contact us. Our support team provides assistance in both Bengali and English.
Privacy-Related Contact
24/7 Live Chat Support
Get instant assistance via live chat on the pk770 platform
Email
[email protected]
Language Support
Assistance available in Bengali and English
For more information, visit our FAQ page and Terms & Conditions.